From the moment a pallet leaves the plant to the moment it reaches the customer, freshness and reliability are the same problem. These KPIs track on-time, in-full, temperature-safe delivery — including co-packing — across the whole outbound chain.
OTIF (On-Time In-Full) measures, for each customer order, whether it was delivered on time and in full at customer receipt. The pack breaks this ratio down by customer, site, product family, and channel, with gap-to-target and a 24-month rolling history.
Target 98%Warning 95%50+ DAX4 tables SC-02 $149% of order lines with no errors across all dimensions
Target 99%Warning 94.5%50+ DAX4 tables SC-22 $149% of temperature-sensitive shipments with excursions
Target 0.5%Warning 1.5%50+ DAX5 tables SC-23 $149OTIF performance for co-manufacturing partners
Target 97%Warning 92%50+ DAX7 tables SC-24 $149Composite measure of ability to fulfill customer demand
Target 97.5%Warning 95%50+ DAX7 tables LOG-01 $149% of delivery lines arriving within agreed time window
Target 99%Warning 94%50+ DAX7 tables LOG-02 $149% of delivery lines with complete order quantities
Target 99%Warning 96%50+ DAX7 tables LOG-06 $149% of truck capacity used per delivery
Target 96%Warning 83%50+ DAX5 tables LOG-19 $149% of outbound picks following first-expiry-first-out rule
Target 99%Warning 96%50+ DAX6 tables