What it measures
% of closed CAPAs with no recurrence within 12 months
it measures the outcome of a corrective action up to 12 months after the CAPA was closed. The failure (or success) has already occurred by the time it is measured.
Business impact
- The operational 'chaos tax' of ineffective CAPAs includes unplanned engineering time to re-investigate the same failure, lost labor or line capacity, and quality team overtime to manage the documentation for a second time.
- Recurring quality failures directly impact inventory position, forcing repeated hold-release decisions on new batches. This ties up saleable inventory and creates phantom stock issues for the commercial team.
Formula
(CAPAs with no recurrence / Total CAPAs closed) x 100Grain
One row per non-conformance record / CAPA — plant × supplier × material × date
Inside the Implementation Pack
A preview of what's actually built for this KPI — extracted from the real Implementation Pack, not a mockup.
This is the primary ratio the pack's other measures build on — trend, rank, and period-comparison variants, all on Fact_NonConformance_CAPA. It guards against missing dates and values with NOT ISBLANK checks.
Fact_NonConformance_CAPA— 10 mandatory columns — material key, plant key, ...Dim_Employee— key + nameDim_Material— material_key + material_descriptionDim_Plant— key + nameDim_Production_Line— key + nameDim_Supplier— key + nameDim_Date— Auto-generated calendar table — no customer data required
Full field-by-field data contract, in 4 SQL dialects (SQL Server, Snowflake, Databricks, BigQuery), ships in the pack.
| Target | 0.9 — performance considered compliant at or above this line |
| Warning | 0.75 — amber alert — triggers a review |
Both live in one Excel tab — change them, refresh the report, done. No DAX editing needed.
Everything you need to build CAPA Effectiveness Rate in Power BI — dimensional model, DAX measures, SQL views, and a food-industry demo dataset.